Iinet tends to blame opticomm and vice versa. Outage Start: {{data_detail_upcoming_maintenance. Brief Description: Urgent maintenance in Modeina. OptiComm customers must contact their providers for the following concerns: Troubleshooting & service set-up; Missing equipment; Loss of internet or mobile connection (such as outages) Concerns about internet speed; Customers can contact OptiComm directly about the following concerns: Following up on existing enquiries Power check: The power light from the NTD indicates if the power is off. Fibre To The Home (FttH) is available at more and more locations. This will affect internet & phone services for up to 1hr during the outage window. Outages caused by larger network disruptions, like power outages, may depend on other services being restored and could take several days. Connie Wang. Here you can find information on our products such as pricing, plan inclusions and minimum contract terms to make sure you get the most out of our. The 50: Suitable for 2-3 users, this plan offers a typical evening speed of 48. User reports indicate no current problems at Opticomm. Please be aware no support will be available for this portal after 31/12/2022. 7 Mbps. ABN: 50117414776. Networking. However, there are areas where Telstra and Opticomm are unable to operate parallel networks during the Transition Window. Unplanned outage for Highett, VIC: Kingston Park exchange [KPAP]Check our network status map to see if there's an ongoing outage in your area. [Update 11:24] Our backhaul provider has confirmed there is a fibre break , they are assigning technicians to investigate on site. With full shutdown of this portal to occur on 01/02/2023. We’re passionate providers of fast, reliable internet 24/7, backed to the hilt by expert advice and great customer service. 59 Where: Category: Unplanned Outage Affected Services: Internet Work Order: 327862 Created by Tom Fitzgerald Description. These typically relate to necessary maintenance works that must be undertaken to maintain the quality of the network. Ultimately you dont know if its the isp, opticomm or both that are the issue. OptiComm wishes to advise there is an unplanned outage impacting some customers in this estate. We keep you in the loop at all times!CALL 1300 101 414. Date:. 98. Several times we have had long outages, 48 hours, 24 hours. Mobile. Aussie Broadband. - A backup system of either copper or mobile to cover outages. Disclamer: The outage map for OptiCom down status shows the geo locations of people that are asking questions like "Is OptiCom down right now? or Is OptiCom currently having problems and outages?". This document will help you to correctly prepare your premises and arrange connections to access the Opticomm network. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Follow up on. First major outage I'd ever experienced via Opticomm, Communication was pathetic and half asked as best. Everyone you speak with at Leaptel works in Melbourne – it’s that simple. October 2021!. Aussie Broadband. This means that you won’t be able to make or receive phone calls if there is no power to your modem, including calls to Emergency ‘000’ services. Opticomm is aware of a network disruption impacting all services and is currently investigating. Opticomm offers several speed tiers, and the maximum speed available may vary depending on your location and the plan you choose. 30 Where: Drouin, VIC Category: Service Restored Affected Services: Internet, Phone Work Order: 324952 Created by Tom Fitzgerald Description. OldSchoolHarry on 30/01/2022 - 13:00. Archive View Return to standard view. With local support, innovative solutions and an industry-leading team, Opticomm designs, supplies, installs and maintains access networks that connects. Photograph: Reuters. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. I moved out of my house in June 23 and cancelled my contract with Origin Broadband. 88. Click here to signup your plan now. With full shutdown of this portal to occur on 01/02/2023. OptiComm wishes to advise that there are some unplanned outages in Victoria affecting phone and internet services. End Date & Time: 2017-02-17 10:00:00. [Update 14:22] - Services have been restored. [Update 14:48] Services have been restored. Exchange Location: Zetland Exchange (VSQ4) Postcode:Gaming Internet. Opticomm is one of Australia's largest alternatives to the National Broadband Network (nbn®). au. Amtrak Alerts (@AmtrakAlerts) reported 17 minutes ago. ETA 15 minutesOptiComm Ltd - OptiComm Ltd - Archive. FuzeNet (Internet Service Provider): 3. Find out when service will be restored. May 2022 23. Check your billing details and your usage or view current outages with our app for iOS and Android! Visit our online MyAussie Portal. Update 12:53 - Services. Plan. Repair works being assessed. We apologise for impact to End-users. UPDATE: 10/12 05:05 – Unplanned outage. (RESOLVED) Dear Harbour ISP customers, Please be advised of an Opticomm outage affecting customers the following areas: Brookhaven, QLD Woodlands, QLD. Opticomm is aware of a network disruption impacting internet services and is currently investigating. Further updates will be provided shortly. It will often be inside of cream or grey plastic case. To access the new portal for RSPs, please log in with your username and password. Have tried direct ethernet with no help. Service Providers. Historic Status. All services will be impacted during the outage window for up to 10 minutes between 8:00 AM and 8:30 AM AEDT. We apologise for impact. We have been advised of urgent maintenance to take. After the usual checks (is your router/modem well connected, have you tried another cable, another computer), it became clearly. OCCOM6. — Select filter — Title Exchange 5 10 15 20 25 30 50 100 AllOptiComm outage . P22OTV. Took them 17 hours in the first place to even acknowledge the fault in the first place. Future outage map Future outage list. With full shutdown of this portal to occur on 01/02/2023. It is common for some problems to be reported throughout the day. December 2022 03. An event that has occurred which is impacting customer services which had not been planned and is in OptiComm's control to rectify. — Select filter — Title Exchange Category. If your outage isn't shown, call 1 800 BCHYDRO (1 800 224 9376) or *HYDRO (*49376). Moving into a new house soon, currently with ABB (NBN) and have been for some time. We tell you when your favorite services are down or having problems. Connection Check: Examine the ethernet cable between NTD and router, check for loose or frayed connections. April 2017! Please be aware no support will be available for this portal after 31/12/2022. Skip to main content. Bundled with Internet. GET INFINET TO CONTACT ME. Opticomm. They build, operate, and maintain their own fixed line telecommunications network. TPG Telecom. May 2022!. Under investigation. Further updates will. Don’t wait for theOptiComm is available at your address. Opticomm is aware of a network disruption impacting internet services for some customers and is currently investigating. What is an outage?An outage is a service interruption that is affecting multiple customers. 8. comIf you are moving into a new home or business that is connected to the OptiComm fibre network, you can find out how to get connected to the internet, phone and other services here. Most of the services have restored. Opticomm is the only network which currently offers above 1000/100 in Australia for residential. Select “Start Wizard”. Outages caused by larger network disruptions, like power outages, may depend on other services being restored and could take several days. The email will also inform you of the dates and times given to us by NBN for the outage. *Offer ends 11:59pm AEDT 10/12/2023. Check outages, upgrade your service, manage your billing, and more with the MyAussie app - available on the App Store and Google Play Stores . Date: Tue, 26. 88/mth. Update 13:00 - Some users are reported to have their Freeview issues resolved after the reboot. So far I’ve called my ISP twice to find out what’s going on, only for them to say it’s an. Currently with the 100/20 speed option but believe there are better priced alternatives, just a bit sketch with some of. Gmail. The system is turned on. With full shutdown of this portal to occur on 01/02/2023. OldSchoolHarry on 30/01/2022 - 13:00 Even if the old owners took the OptiComm fibre to ethernet convertor box (maybe Huawei branded), you should still be able to find a loose hanging Fibre cable - could be yellow/blue in colour but much thinner. Here's a look at your consumer rights. nbn services - no known area outages. You connect to it via ethernet cable, not DSL cable. Find out more about our fibre network rollout projects. 9. Startdate: Sat, 10. All charges invoiced by us are payable within 7 days unless we agree otherwise. THIS IS NOT AN OFFICIAL OPTICOMM PAGE. Optic signal normal. Still trying to decide if they're a good or bad one. OptiComm advises that there is an unplanned outage impacting some users in Zetland, NSW. For the past 10 days, "provided" is not accurately describing the situation: I have no internet at all. [Update 13:01] - Services have been restored. Update 10:21 - Foxtel will be intermittently interrupted, as we will need to reset associated equipment to try and resolve the issue. Outages & maintenance. Opticomm Australia Customers | I live in the Harpley estate in Werribee, Victoria | Facebook. Not as big as Aussie. Ask a question about OptiComm in Internet Service Providers. startdate. First the hack, then the outage. Date: Tue, 22. Its now Nov 23 and they are still attempting to charge me for their Broadband Service. This has been escalated to Megaport and our engineering team, and is currently under investigation. Huzefa Ali iiNet. They build, operate, and maintain their own fixed line telecommunications network. Ongoing Shutdowns. A message from Opticomm: To all Greenvale residents, There is another outage on the network which we believe has been caused (again) by a third party damaging the link between Greenvale and the city. The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network. We have reported the fault to our backhaul provider 3 hours ago and are waiting on information back from them as to the cause and ETR. 7 Mbps. Hi WP Opticomm customers in the areas of Yarrabilba, Woodlands & Stoneleigh have been disconnected from the internet. We are currently sourcing a generator to restore services in the mean time as the estate. Update 14:17 - Our technicians were not able to resolve the issue, this has been escalated to the backhaul carrier. Occom said this is opticomm fault and they will send technician to fix this its been 10 days waiting for technician. Currently going on 24 hours with an opticomm outage. Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end. ExchangeThe event titled Unplanned outage for Lightsview, SA starts on Sun, 5. With full shutdown of this portal to occur on 01/02/2023. 59 Where: Category. . Connection Check: Examine the ethernet cable between NTD and router, check for loose or frayed connections. Although this is an Opticomm outage, I feel like iiNet/Internode are sitting on their hands a bit on this (I may be wrong). at your address. The signal intensity is measured in DB, and it is either out of specified range, or non-existent. Swoop nbn®. This has been escalated for urgent investigation, further updates will be provided shortly. Alternatively: Head to Internet > Internet settings. If you are still offline after power cycling, you can check OptiComm network outages page here. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers. - A new power adaptor for the Opticomm MNG-5100 cable modem. Locations Affected: All NSW OPENetworks. Delivering reliable internet (Fibre-to-the-Premises) to your home. We’ve upgraded the fibre network in South Brisbane and in Velocity Estates across the country, so you can benefit from a network that’s built to support superfast speeds and a reliable connection. . You can also try to power cycle this device if you have access. November 2022! Please be aware no support will be available for this portal after 31/12/2022. Search. There were 6, although looking today looks like a 7th has been added that offer services in Opticomm estates in Victoria, iiNet, Internode, Exetel, iPrimus, Clear Networks, Fuze Connect and now activ8me. Please migrate to our new portal: Unplanned outage at Wren Muse - QLD - WRMS Advisory Title: Unplanned outage at Wren Muse - QLD -. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. posted 2015-Apr-10, 7:43 pm AEST ref: whrl. Greenfields fibre broadband provider OptiComm has opened up its hybrid fibre-coaxial (HFC) network in Butler, Western Australia to wholesale access, something Optus has claimed could not be done. Open to changing providers and just looking for some feedback on people’s experience of recommendation. Occom is one of the top-rated OptiComm Internet Service Providers in Australia, gaining 4. An ETR will be provided as soon as possible. Internet and Phone Mobile Help and Support . OptiComm Internet for your home provided by Infinet Broadband. Opticomm operates the network on a wholesale only, open-access business model where service providers are given open and equitable access to supply services to the premises within this community. 00-23. You can. [Update 18:20] - Urgent maintenance to be implemented which will affect most users in this estate for up to 10mins to resolve this issue. Services should all be back online now as of about 1pm If there is any issue after reboot of network equipment please call support on 1300 880 905 or livechat via our website Regards, Meg. The issue has been escalated for urgent investigation. au. . With full shutdown of this portal to occur on 01/02/2023. 10-11. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. They build, operate, and maintain their own fixed line telecommunications network. Opticomm is aware of a network disruption impacting some services and is currently investigating. OptiComm wishes to advise that there is an unplanned outage affecting all services for some customers in Butler. 37 Where: Butler, WA Category: Service Restored Affected Services: All Services Work Order: 286563 Created by Matthew Mbire Description. Services were restored as of 2amNetwork planned and emergency outage notifications OPC OPC RSP RSP Legal Obligations for RSP and Licencing requirements RSP RSP OPC OPC. Opticomm sets itself apart from the nbn™ with a cohesive infrastructure tailored to meet the needs of modern Australian internet users. But if you've got a house in an Opticomm zone you don't have much of a. This issue has been raised to the Network Provider, and they have arrange a technician visit already to the site to resolve this issue. We ensure our services are designed, delivered and installed on-time. 88/mth. 00-16. Dasan Box Lights Explained. Occom team monitored and reported the outage to LBNCo at the earliest stage. For. This has been escalated for urgent investigation, further updates will be provided shortly. OptiComm advises there is currently an unplanned outage affecting Armstrong Creek, VIC. 2022. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. OP, unless you pay thousands for EE, NBN will not install there as a suitable service is already available. 100 Mbps. This is escalated and under investigation. The event titled unplanned outage Harpley Estate,VIC starts on Fri, 9. If you're in an OptiComm serviced area, get connected with Occom. Latest update from Opticomm: THIS OUTAGE HAS NOW BEEN RESOLVED [Update 16:27PM] Cause: A third party contractor was installing a power pole and severed the cable. posted 2015-Mar-27, 10:38 pm AEST ref: whrl. OptiComm 1000/50. *Valid only for new nbn subscribers for the first 6 months after signup. End TBA. National Broadband Network, NBN. We use ISO 3166 country codes and names. The worst part about it, is that they have not sent one single communication, even for apparent planned outages. Indoor installation post-2013 Model: Dasan H640GR ONT Working as Intended: PWR & PON indicator lights must be GREEN. After power was returned after an outage in Butler WA on Friday 5th July 2013, all TV signal was lost. If you have a phone service that runs over your OptiComm service this will not work during a power outage and you will not be able. . Opticomm actually has less outages and often better throughout due to the smaller customer base. Exetel outages reported in the last 24 hours. We’ll send you a SMS when the outage is resolved, you may need to switch off / switch on your modem for it to reconnect. 1 out of 5 stars from 60 genuine reviews (page 2) on Australia's largest opinion site ProductReview. Downdetector only reports an incident when the number of problem reports is significantly. At our core, Uniti is committed to delivering a superfast, future-ready. Deal: Opticomm Internet 1000/50mbps $99/Month (No Lock in Contract/Activation Fee) @ Uniti Internet, Store: Uniti Wireless / Uniti Internet, Code: 50OFFGB, Category: Internet. After a recent storm in Perth my free to air and internet services went down. Optic signal normal. Please migrate to our new portal: tell you when your favorite services are down or having problems. OptiComm advises that there is an unplanned outage impacting Lightsview, SA. Under investigation. $149. Help and Support. Update 18:00 - This has now recovered. You can also try to power cycle this device if you have access. The customer support is very kind and they try to be helpful but after being made to reset my router and try 100 different troubleshooting procedures over multiple days and hours just to find out it was an opticomm outage is really frustrating. Severity: OptiComm advises there will be expedited scheduled works impacting Kallangur - KRKR. Social media. OptiComm. The event titled Planned partial outage for Fernbrooke, QLD starts on Thu, 22. Great for: Australian support. au. You can check your network status on the Network Help & Outages page. 22, 08. Social media updatesWhether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. Opticomm is aware of a network disruption impacting some services and is currently investigating. The event titled Outage in Eglinton, WA starts on Fri, 13. The email will also inform you of the dates and times given to us by NBN for the outage. Pay Your Bill. onsale. There are two types of outages: Planned outage. 4 Mbps. We work to provide the best nbn® experience for you. Below is a list of providers offering Opticomm plans. 2. — Select filter — Title Exchange 5 10 15 20 25 30 50 100 AllThe event titled Unplanned outage at Wren Muse - QLD - WRMS starts on Mon, 2. September 2022 21. Transition commenced with a soft launch in August 2022. Please migrate to our new portal: Network Advisories. Please always check with your chosen. Matthew Solly. Sun. This is escalated and under urgent investigation. 50 Mbps. The customer support is very kind and they try to be helpful but after being made to reset my router and try 100 different troubleshooting procedures over multiple days and hours just to find out it was an opticomm outage is really frustrating. The fastest plan. The email will also inform you of the dates and times given to us by NBN for the outage. January 2023!. OptiComm. Brief Description: Urgent maintenance in Modeina. They build, operate, and maintain their own fixed line telecommunications network. Our MyAussie app is designed to make managing your account quick and easy, allowing you to manage your Aussie Broadband services at your convenience. We are proud of our. Outage Start Estimated End Location Forum; 1: NBN: Planned Fibre: Upcoming: Fibre: 28/11/2023 01:00: 28/11/2023 03:00 ☞ ALBURY, NSW ☞ PENDLE HILL, NSW ☞ WOLLONGONG, NSW ☞ BRADDON, ACT ☞ BERKELEY VALE, NSW ☞ MACQUARIE PARK, NSW ☞ ASQUITH, NSW ☞ BLACKTOWN, NSW ☞ MIRANDA, NSW ☞ GOSFORD, NSW ☞ CAMPSIE, NSW ☞ ST LEONARDS, NSW. 4 Mbps. Opticomm is aware of a network disruption impacting internet services and is currently investigating. Disclamer: The outage map for Opticom Networks down status shows the geo locations of people that are asking questions like "Is Opticom Networks down right now? or Is Opticom Networks currently having problems and outages?". This is currently under investigation. Forgot Account? I live in the Harpley estate in Werribee, Victoria. We’re on your wavelength. Source Opticomm Opticomm. Check the power cable. If you went over to Aussie Broadband’s system outages page during the downtime, you would have seen a “Major” unscheduled outage hitting NBN and OptiComm services in every state, first noted from 1:02 pm AEST. Unplanned Outage for Miller Street, North Sydney NSW: North Sydney: 23. ETA 2 PM. data. [Update 14:36] Technicians have arrived on site and are investigating further. OptiComm is Australia’s largest privately-owned provider of fiber-to-the-premises (FTTP) networks. . With full shutdown of this portal to occur on 01/02/2023. OptiComm wishes to advise that there is an unplanned outage in the estate affecting internet and phone services and is under investigation. For reference when there was an opticomm issue, my friend with leaptel received sms saying there was an outage. Opticomm Technicians are en route to site. That’s why you can reach us easily – whether it’s online, by phone, over email or via social media, we’re right here to help. Dasan Box Lights Explained. [Update 09:15] Services are restored. Download the MyAussie App. Should you be experiencing an issue that is not covered by a notice here, please check out the Support pages which will help you troubleshoot the service. One minute they'd be suggesting it was one issue next it was something totally different. From 1 June 2023, Harbour ISP has merged with its parent brand Uniti, to provide Australians with simple and reliable, high-speed internet. January 2023! Please be aware no support will be available for this portal after 31/12/2022. Connect for 2 days then drop out for another. Outages Customer Portal Legal Complaints Financial Hardship Policy Harbour ISP Bill Explainer. I had an Opticomm outage from the 21st of Jan to the 24th of Jan. from January 2015; to February 2015; last updated – posted 2015-Feb-5, 7:55 am AEST posted 2015-Feb-5, 7:55 am AEST. Activ8me Customer Care. It is up to the service providers to. com. The email will also inform you of the dates and times given to us by NBN for the outage. Opticomm had their fibre cut probably only just a few weeks ago. Personal Business Enterprise and Government Wholesale. This is currently under investigation. Legend: Location. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. Opticomm is aware of a network disruption impacting internet services for some customers and is currently. Most popular ; Superfast (fibre100) 4K streaming, online gaming. With full shutdown of this portal to occur on 01/02/2023. These are being urgently investigated. Pentanet (Internet Service Provider): 3. Additional Information: Our wholesale supplier wishes to advise that there is an unplanned outage affecting phone and internet services. Further updates will be provided shortly. When the outage or disruption is over, the modem will automatically switch back to your fixed broadband service within minutes. iiNet Network Status. OptiComm advises there will be a planned outage for Aveley, WA. 6 phone calls later and I no nearer resolving the problem. com. With full shutdown of this portal to occur on 01/02/2023. [Update 15:58] Our backhaul provider's technicians are at the location of an identified fibre cable break, preparing for restoration. I've been trying to diagnose a packet loss problem for the past week now with my 100/40 Exetel plan on the OptiComm network. Shutdowns in 2023. The email will also inform you of the dates and times given to us by NBN for the outage. Last 12 Months. They build, operate, and maintain their own fixed line telecommunications network. Further updates will be. Open to changing providers and just looking for some feedback on people’s experience of recommendation. Aussie Broadband. Opticomm Free-to-air TV support team. Here you can find all the event notices that may affect your internet service with iiNet. Opticomm is aware of a network disruption impacting internet services and is currently investigating. Opticomm are working with numerous councils and government bodies across Australia to build more fibre networks so that residents will be able to enjoy superfast, reliable broadband. Opticomm is aware of a network disruption impacting internet services and is currently investigating. This is under investigation. Forums. OptiComm wishes to advise that there is an unplanned outage affecting internet, phone and TV services and is being investigated. OP, unless you pay thousands for EE, NBN will not install there as a. We are now 17 hours into an outage without any indication of a resolution time. We provide a complete end-to-end solution and dedicated support that’s managed in-house for every development. X (Twitter) Optus. The last update was 3 hours ago and there have only been 3 updates. Opticomm actually has less outages and often better throughout due to the smaller customer base. Telstra. There is no ETR yet.